About the role
Sierra is seeking a Software Engineer to design and deliver production-grade AI agents for enterprise customers. The role involves full ownership of the agent development life cycle from pilot to deployment, working directly with large enterprises and startups to build scalable AI systems. You will also shape the future of Sierra's platform by surfacing unmet needs and collaborating with research and product teams.
Requirements
Must have: experience building and scaling end-to-end production systems, strong problem-solving skills, builder mindset, customer-facing skills, excellent communication, and Mandarin proficiency. Preferred: experience with AI/LLM systems, founder/founding engineer background, familiarity with eval frameworks, agent tooling, RAG, prompt engineering, and experience with React, TypeScript, or Go.
About the company
Sierra
Sierra is a leader in AI-powered customer experience solutions, enabling businesses to build and optimize intelligent agents for enhanced customer lifetime value. Their platform, Sierra Agent OS, allows companies across various industries to unify customer interactions across multiple channels and achieve better outcomes with an outcome-based pricing model.
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