About the role
Sierra is seeking a Software Engineer, Insights to build systems for analyzing and visualizing agent performance data, enabling A/B testing, building an AI-powered data exploration tool (Explorer), and developing monitoring systems for AI agents. The role requires a passion for AI products, high agency, and alignment with company values. The team works in-person in San Francisco.
Requirements
Required: 4+ years hands-on experience building production products and full-stack solutions; passion for AI products; high agency; alignment to company values; degree in CS or equivalent. Nice-to-have: experience with AI-powered products, Go, Typescript, developer tooling, programming languages, databases, design eye, leadership.
About the company
Sierra
Sierra is a leader in AI-powered customer experience solutions, enabling businesses to build and optimize intelligent agents for enhanced customer lifetime value. Their platform, Sierra Agent OS, allows companies across various industries to unify customer interactions across multiple channels and achieve better outcomes with an outcome-based pricing model.
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