About the role
Sierra is seeking a Software Engineer to join the Financial Services team, focusing on designing and delivering production-grade AI agents for large enterprises in finance, healthcare, and commerce. The role involves full ownership of the agent development lifecycle from pilot to deployment, working directly with customers to understand business challenges, and building scalable AI systems. The engineer will also contribute to evolving Sierra's core platform by surfacing unmet needs and protoyt
Requirements
Required: experience building and scaling production systems, strong problem-solving skills, builder mindset, customer-facing comfort, excellent communication, interest in financial services. Nice-to-have: AI/LLM production experience, founder/founding engineer background, familiarity with eval frameworks, agent tooling, RAG, prompt engineering, React, TypeScript, Go, and customer-facing technical leadership.
About the company
Sierra
Sierra is a leader in AI-powered customer experience solutions, enabling businesses to build and optimize intelligent agents for enhanced customer lifetime value. Their platform, Sierra Agent OS, allows companies across various industries to unify customer interactions across multiple channels and achieve better outcomes with an outcome-based pricing model.
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