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Senior Staff Machine Learning Engineer

ServiceNow ·Santa Clara, CALIFORNIA, us ·Onsite 23h ago
PythonGoJavaDistributed Systems

About the role

AI Engineering and Delivery group building agentic AI systems for Now Assist, AI Agents, and AI-driven experiences. Focus on agentic architecture, enterprise-grounded reasoning, trust/safety, retrieval, model integration, and technical leadership. Build production-grade multi-agent systems at Fortune 500 scale.

Requirements

6+ years software engineering with strong fundamentals in data structures, algorithms, distributed systems. Hands-on experience designing and shipping agentic systems in production. Production-grade Python. Experience with frontier AI SDKs (Anthropic, Google, OpenAI). Familiarity with RAG and retrieval patterns. Technical leadership and mentoring.

About the company

ServiceNow

ServiceNow makes a cloud platform for digital workflows across IT service management, customer service, HR and operations.

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$201k–352k
Onsite Santa Clara, CALIFORNIA, usSanta Clara, USSanta Clara, CALIFORNIA
Posted 23h ago
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About the company
ServiceNow
https://www.servicenow.com

ServiceNow makes a cloud platform for digital workflows across IT service management, customer service, HR and operations.

View company page →