About the role
Senior Machine Learning Engineer to improve search-based question answering systems using traditional ML and generative AI. Develop algorithm frameworks for conversational search applications like multi-turn multi-hop question answering. Drive search platform with LLM features. Develop evaluation metrics and methodology for search models. Contribute to high-performing team. Partner with product, user experience, customer success teams. 4+ years engineering with 1+ years senior engineer. Passion.
Requirements
4+ years of engineering with 1+ years as senior engineer. Passionate about helping product and ranking teams. First-hand experience in search platforms: traditional information retrieval, search ranking, recommendation systems, question answering. Background in text processing, information retrieval, natural language understanding, machine learning. Nice to have: experience with large language models, retrieval augmented generation, agents. Experience in Python, contributing to mature python or,
About the company
ServiceNow
ServiceNow makes a cloud platform for digital workflows across IT service management, customer service, HR and operations.
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