About the role
Lead the design and delivery of production-grade AI agents, manage and grow a team of engineers building highly performant, reliable, and intuitive AI agents. Own the Agent Development Life Cycle from pilot to deployment. Partner with large enterprises and startups to build AI agents that transform operations. Shape the future of the platform by surfacing unmet needs and collaborating with research, product, and platform teams.
Requirements
Experience leading engineering teams that build and scale end-to-end production systems. Strong technical problem-solving skills and ability to guide teams through ambiguous environments. Leadership style blending high standards with empathy. Proven ability to work closely with customers and translate business needs into technical deliverables. Excellent communication skills. Degree in Computer Science or related field or equivalent experience.
About the company
Sierra
Sierra is a leader in AI-powered customer experience solutions, enabling businesses to build and optimize intelligent agents for enhanced customer lifetime value. Their platform, Sierra Agent OS, allows companies across various industries to unify customer interactions across multiple channels and achieve better outcomes with an outcome-based pricing model.
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