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Staff Machine Learning Engineer_Voice AI Engineer
PythonGoJavaKubernetesDevOpsDistributed Systems
About the role
Contribute to design, development and implementation of core Voice Platform including Audio Acquisition, Conversation Management, Speech Generation, integration with API and self-hosted Voice AI models. Partner with product managers to understand customer use cases and build for their success. Build and deploy large Voice AI distributed systems at scale. Build high-quality, clean, scalable code. Contribute to SRE practice. Mentor colleagues.
Requirements
8+ years industry experience. Hands-on building distributed Voice AI systems. 4+ years building LLM-based applications. 4+ years development with Python, Golang, Java. 2+ years building agents and prompt engineering. Experience operating Kubernetes workloads. Compliance/security in regulated environments. AI integrations. AI tools like Claude Code, Cursor, Windsurf.
About the company
ServiceNow
ServiceNow makes a cloud platform for digital workflows across IT service management, customer service, HR and operations.
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