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Staff Machine Learning Engineer_Voice AI Engineer

ServiceNow ·Santa Clara, CALIFORNIA, us ·Onsite 23h ago
PythonGoJavaKubernetesDevOpsDistributed Systems

About the role

Contribute to design, development and implementation of core Voice Platform including Audio Acquisition, Conversation Management, Speech Generation, integration with API and self-hosted Voice AI models. Partner with product managers to understand customer use cases and build for their success. Build and deploy large Voice AI distributed systems at scale. Build high-quality, clean, scalable code. Contribute to SRE practice. Mentor colleagues.

Requirements

8+ years industry experience. Hands-on building distributed Voice AI systems. 4+ years building LLM-based applications. 4+ years development with Python, Golang, Java. 2+ years building agents and prompt engineering. Experience operating Kubernetes workloads. Compliance/security in regulated environments. AI integrations. AI tools like Claude Code, Cursor, Windsurf.

About the company

ServiceNow

ServiceNow makes a cloud platform for digital workflows across IT service management, customer service, HR and operations.

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$176k–308k
Onsite Santa Clara, CALIFORNIA, usSanta Clara, United States
Posted 23h ago
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About the company
ServiceNow
https://www.servicenow.com

ServiceNow makes a cloud platform for digital workflows across IT service management, customer service, HR and operations.

View company page →