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Director of Engineering, HR Service Delivery

ServiceNow ·Santa Clara, CALIFORNIA, us ·Hybrid 23h ago
Distributed SystemsJavaPythonGo

About the role

ServiceNow seeks a Director of Engineering to lead HR Service Delivery (HRSD) services, driving architecture, delivery, and AI adoption. The role involves leading 20 engineers, defining technical strategy, and ensuring scalable cloud services. The director will champion AI-assisted engineering practices to improve productivity and innovation.

Requirements

Requires 12+ years software engineering experience, 5+ years leadership, strong background in distributed systems, cloud-native architectures, and AI. Proficiency in Java, Python, Go. Experience with LLMs, retrieval systems, agentic workflows. B.S./M.S./Ph.D. in CS or related field.

About the company

ServiceNow

ServiceNow makes a cloud platform for digital workflows across IT service management, customer service, HR and operations.

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$221k–387k
Hybrid Santa Clara, CALIFORNIA, usSan Francisco, USSanta Clara, USSan Diego, US
Posted 23h ago
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About the company
ServiceNow
https://www.servicenow.com

ServiceNow makes a cloud platform for digital workflows across IT service management, customer service, HR and operations.

View company page →