About the role
STLabs is an AI service management platform that resolves employee requests end-to-end, grounded in a living model of the enterprise. This matters because we're able to resolve requests with full context - the people, systems, services, and policies that define how an organization actually runs. Requests that used to take days of back-and-forth resolve in minutes, right where employees already work. We’re looking for a Staff Software Engineer who thrives at the intersection of AI systems design,
Requirements
7+ years of professional software engineering experience, with a record of delivering large-scale, high-impact systems. Deep expertise in distributed systems, cloud-native architecture, and API design. Hands-on experience with or strong interest in LLMs, vector databases, embeddings, or AI agent frameworks. Familiarity with prompt engineering, fine-tuning, and AI-powered developer tools. Experience mentoring engineers and guiding cross-functional teams toward technical excellence. Strong
About the company
Standard Template Labs
STLabs provides intelligent service management solutions powered by AI agents. Their platform automates routine tasks like access provisioning and incident resolution, while also handling complex issues, ultimately reducing ticket volume and improving operational efficiency. They integrate with a wide range of popular IT and HR tools to streamline workflows.
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