About the role
Sierra is seeking a Software Engineer, Agent (New Grad 2027) to design and deliver production-grade AI agents for enterprise customers. The role involves full ownership of the agent development life cycle from pilot to deployment, partnering with large enterprises and startups, and shaping the future of the platform. Projects include building AI agents for telecommunications and media, developing frameworks for industry-specific use cases, and experimenting with voice models.
Requirements
Experience building and scaling end-to-end production systems; strong technical problem-solving skills; a builder and tinkerer's mindset; comfort working directly with customers; excellent communication skills; experience building or deploying AI/LLM systems in production; founder or founding engineer experience; familiarity with eval frameworks, agent tooling, RAG pipelines, and prompt engineering; prior experience with React, TypeScript, and/or Go; previous customer-facing or technical project
About the company
Sierra
Sierra is a leader in AI-powered customer experience solutions, enabling businesses to build and optimize intelligent agents for enhanced customer lifetime value. Their platform, Sierra Agent OS, allows companies across various industries to unify customer interactions across multiple channels and achieve better outcomes with an outcome-based pricing model.
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