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Software Engineer, Agent (New Grad 2027)

Sierra ·San Francisco, CA ·Onsite 2d ago
ReactTypeScriptGo

About the role

Sierra is building AI agents for customer-facing applications. As a Software Engineer on the Agent team, you will design and deliver production-grade AI agents, drive the Agent Development Life Cycle, partner with large enterprises and startups, and build the future of the platform. You will work on projects like AI agents for telecommunications, complex customer interactions, and generalizable frameworks. This is a new grad role for 2027.

Requirements

Experience building and scaling end-to-end production systems, strong problem-solving skills, builder mindset, comfort working with customers, excellent communication. Preferred: experience with AI/LLM systems, founder or founding engineer background, familiarity with eval frameworks, agent tooling, RAG, prompt engineering, React, TypeScript, Go, customer-facing roles.

About the company

Sierra

Sierra is a leader in AI-powered customer experience solutions, enabling businesses to build and optimize intelligent agents for enhanced customer lifetime value. Their platform, Sierra Agent OS, allows companies across various industries to unify customer interactions across multiple channels and achieve better outcomes with an outcome-based pricing model.

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$150k–180k
Onsite San Francisco, CANew York, NYSan Francisco, United StatesNew York, United States
Posted 2d ago
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About the company
Sierra
https://sierra.ai/

Sierra is a leader in AI-powered customer experience solutions, enabling businesses to build and optimize intelligent agents for enhanced customer lifetime value. Their platform, Sierra Agent OS, allows companies across various industries to unify customer interactions across multiple channels and achieve better outcomes with an outcome-based pricing model.

View company page →