Associate Technical Services Engineer II

Associate Technical Services Engineer II at MongoDB. The role involves providing technical support to customers, solving complex MongoDB problems across database, drivers, cloud, and infrastructure. Engineers work in a hybrid model based in Austin, Texas, and collaborate with largest customers on architecture, performance, recovery, security. They advocate for customers and contribute to internal projects.

Strong technical experience in systems administration, distributed systems, network administration, database architecture, application architecture, data architecture, performance tuning. Preferred experience in Java, Python, Ruby, C, C++, C#, JavaScript, Node.js, Go, PHP, Perl. Operations background with large-scale production environments, Linux, Windows, networks, and cloud platforms (AWS, Azure, GCP). Excellent communication skills, desire to help, investigative mindset, ability to remain