About the role
Lead the design and delivery of production-grade AI agents, own the Agent Development Life Cycle, partner with large enterprises and startups, and shape the future of the platform. Manage and grow a team of engineers while building scalable AI systems.
Requirements
Experience building and scaling production systems, leading engineering teams, strong problem-solving, hands-on leadership, customer collaboration, communication skills, degree in CS or equivalent. Preferred: AI/LLM experience, startup background, familiarity with eval frameworks, RAG, prompt engineering, React, TypeScript, Go.
About the company
Sierra
Sierra is a leader in AI-powered customer experience solutions, enabling businesses to build and optimize intelligent agents for enhanced customer lifetime value. Their platform, Sierra Agent OS, allows companies across various industries to unify customer interactions across multiple channels and achieve better outcomes with an outcome-based pricing model.
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