About the role
Design and deliver production-grade AI agents for customer-facing applications. Drive the Agent Development Life Cycle from pilot to deployment. Partner with large enterprises and startups to build AI agents that transform operations. Build the future of the platform by surfacing unmet needs and collaborating with research, product, and platform teams.
Requirements
Professional fluency in Brazilian Portuguese and English. Experience building and scaling end-to-end production systems. Strong problem-solving skills, builder mindset, comfort working with customers, excellent communication. Preferred: experience with AI/LLM systems, React, TypeScript, Go, eval frameworks, RAG, prompt engineering.
About the company
Sierra
Sierra is a leader in AI-powered customer experience solutions, enabling businesses to build and optimize intelligent agents for enhanced customer lifetime value. Their platform, Sierra Agent OS, allows companies across various industries to unify customer interactions across multiple channels and achieve better outcomes with an outcome-based pricing model.
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