Site Reliability Engineering Manager

Tide is hiring an Engineering Manager to lead the SRE team that owns the reliability system. Responsibilities include hiring and coaching the team, defining SLOs, owning the observability platform, building deployment guardrails (canary rollouts, auto-rollback), automating incident work, and advising product engineering teams on reliability. The role is part of Platform Engineering and aims to improve member-facing reliability.

10+ years in software or infrastructure engineering, 3+ years in engineering leadership. Strong knowledge of SLIs, SLOs, SLAs, and error budgets. Hands-on experience with OpenTelemetry, Terraform, Kubernetes, AWS, Java, Python, Go. Experience with canary rollouts, auto-rollback, auto-scaling, reliability patterns, and blameless retrospectives. Ability to plan and manage expectations during incidents.