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Staff Machine Learning Engineer - VoIP Infrastructure

ServiceNow ·US ·Remote 23h ago
PythonGoJavaKubernetesDevOpsHelmAnsiblePrometheusSplunkInfrastructure as Code

About the role

Staff Machine Learning Engineer responsible for designing and implementing VoIP infrastructure and telephony platforms for AI-driven voice workloads. Collaborates with engineering, product, and infrastructure teams to ensure scalable and scalable and reliable voice and AI platforms. Contributes to SRE practices, builds high-quality code, integrates LLMs into voice platforms, and mentors colleagues.

Requirements

Hands-on experience with VoIP systems using SIP/RTP, Kamailio, RTPEngine, FreeSWITCH, SBCs, PSTN. Experience integrating LLMs, prompt engineering. 4+ years in Python, GoLang, Java. 4+ years operating distributed workloads on Kubernetes with DevOps. Experience with cloud-native, software-defined networking, IaC, configuration management. DevOps tooling (Helm, Ansible, Kubernetes, Prometheus, Splunk, GitLab CI) is an asset. Experience in regulated environments is an asset.

About the company

ServiceNow

ServiceNow makes a cloud platform for digital workflows across IT service management, customer service, HR and operations.

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$176k–308k
Remote Dallas, Texas, usDallas, US
Posted 23h ago
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About the company
ServiceNow
https://www.servicenow.com

ServiceNow makes a cloud platform for digital workflows across IT service management, customer service, HR and operations.

View company page →