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Senior Staff Software Engineer - AI/ML Inference Engineering
GoPythonvLLMKubernetesHelmDistributed Systems
About the role
Lead the architecture, optimization, and operational excellence of ServiceNow's AI inference platform. Own end-to-end inference lifecycle from model onboarding to production deployment across multiple backends on Kubernetes. Architect intelligent gateway layer using Envoy for access control, observability, and request routing.
Requirements
Expertise in Go or Python, OOP, design patterns, and efficient algorithms. Experience with model-serving systems like vLLM, TensorRT-LLM, Triton Inference Server. 8+ years backend software engineering, 4+ years distributed systems. Bachelor's in CS or related field. Desired: Kubernetes, Helm, CI/CD, observability, production incident debugging.
About the company
ServiceNow
ServiceNow makes a cloud platform for digital workflows across IT service management, customer service, HR and operations.
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