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Staff Voice AI Engineer – SRE/DevOps

ServiceNow ·Santa Clara, CALIFORNIA, us ·Onsite 23h ago
DevOpsKubernetesPythonGoJavaHelmAnsiblePrometheusSplunkDistributed SystemsInfrastructure as Code

About the role

Build software solutions for operational problems in cloud-native Voice AI (deployments, observability, monitoring, high availability, disaster recovery, CI). Develop high-quality, scalable code, enforce best practices, mentor colleagues, and integrate LLMs into voice platforms. Requires experience with Kubernetes, Python/Go/Java, DevOps tooling, and AI tools.

Requirements

4+ years operating distributed cloud-native workloads on Kubernetes. 2+ years building Voice AI applications. 4+ years development with Python, GoLang, Java. Experience integrating LLMs, building distributed systems, software-defined networking, IaC, DevOps tooling (Helm, Ansible, Kubernetes, Prometheus, Splunk, GitLab CI). Critical thinking around AI integrations. Experience with AI tools like Claude Code, Cursor, Windsurf.

About the company

ServiceNow

ServiceNow makes a cloud platform for digital workflows across IT service management, customer service, HR and operations.

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$176k–308k
Onsite Santa Clara, CALIFORNIA, usSanta Clara, US
Posted 23h ago
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About the company
ServiceNow
https://www.servicenow.com

ServiceNow makes a cloud platform for digital workflows across IT service management, customer service, HR and operations.

View company page →