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Staff Voice AI Engineer – SRE/DevOps
DevOpsKubernetesPythonGoJavaHelmAnsiblePrometheusSplunkDistributed SystemsInfrastructure as Code
About the role
Build software solutions for operational problems in cloud-native Voice AI (deployments, observability, monitoring, high availability, disaster recovery, CI). Develop high-quality, scalable code, enforce best practices, mentor colleagues, and integrate LLMs into voice platforms. Requires experience with Kubernetes, Python/Go/Java, DevOps tooling, and AI tools.
Requirements
4+ years operating distributed cloud-native workloads on Kubernetes. 2+ years building Voice AI applications. 4+ years development with Python, GoLang, Java. Experience integrating LLMs, building distributed systems, software-defined networking, IaC, DevOps tooling (Helm, Ansible, Kubernetes, Prometheus, Splunk, GitLab CI). Critical thinking around AI integrations. Experience with AI tools like Claude Code, Cursor, Windsurf.
About the company
ServiceNow
ServiceNow makes a cloud platform for digital workflows across IT service management, customer service, HR and operations.
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