Software Engineer, Agent - Tech, Media & Telecom

Sierra is seeking a Software Engineer to build and ship production-grade AI agents for Tech, Media & Telecom customers. The role involves full ownership of the Agent Development Life Cycle, from pilot to deployment, and partnering with large enterprises and startups to transform customer experiences. You will work on mission-critical systems, design conversational agents, and shape the future of the platform.

Required: experience building and scaling production systems, strong problem-solving in ambiguous environments, builder mindset, comfort working with customers, excellent communication, and excitement for Tech, Media & Telecom. Preferred: experience with AI/LLM systems, founder/founding engineer background, familiarity with eval frameworks, RAG, prompt engineering, and React/TypeScript/Go.