Product Engineer

At incident.io, what you build is yours: the whole loop, from hearing directly from customers what's worth building, to building it, with the trust to run with it and make something you're actually proud of. You'll spend real time in the codebase, but also on calls with customers, in Slack threads with them, reading their feedback. Understanding what customers need matters as much as building it. Once something's yours, it's yours end to end: the design and planning, the implementation, the tes

You spot things before anyone asks you to. If a customer's about to notice a problem, you've usually already fixed it. 'If not me, then who' is basically how you operate. You're comfortable in ambiguity. You share work when it's about 70% done. You're product minded, not just technically minded. You communicate clearly. You adapt fast. Feedback changes your plan, not your mood.