Senior Manager, Developer Success

Temporal is hiring a Senior Manager, Developer Success to lead and scale its deeply technical support organization. This high-impact leadership role is responsible for turning customer technical response into a repeatable, measurable, and differentiated advantage. The team helps users deploy, operate, debug, and scale Temporal across cloud-native environments, distributed systems, SDKs, observability stacks, and mission-critical workloads. The next phase requires a leader who can preserve tech-

12+ years of experience in technical support, customer engineering, SRE, solutions engineering, infrastructure engineering, or similar customer-facing technical roles, with 5+ years leading support or customer-facing engineering teams. Proven experience building and scaling technical support operations for a deeply technical B2B product, ideally in developer tools, cloud infrastructure, data platforms, observability, AI infrastructure, open source, or distributed systems within a GTM organiza