Integrations Operations Engineer

The Integrations Operations Engineer at Plaid resolves high-impact integration issues by writing and deploying code, prioritizes by customer impact, escalates to data partners, applies mitigation techniques, performs code reviews, handles escalations, maintains backlog, and occasionally builds new integrations. The role sits at the nexus of engineering, product understanding, and financial institution relationships.

2+ years in a highly technical role (software engineering, technical support engineering, or similar). Experience with web services/APIs, strong troubleshooting/debugging skills, customer-first attitude, analytical data-oriented approach, excellent communication, process improvement, high volume issue resolution, and familiarity with TypeScript, NodeJS, SQL, and/or Golang.